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Vald medietyp: Bok (2019)

Utförlig information

  • Utförlig titel: Understanding cross-cultural management
  • Medarbetare:
  • Upplaga:
    Fourth edition
  • Omfång:
    481 sidor
  • Språk:
    Engelska
  • ISBN:
    9781292204970 1292204974 9781292204994 1292204990 9781292205014 1292205016
  • Klassifikation:
  • Ämnesord:
  • Anmärkningar:
    Preface Acknowledgements Publisher's Acknowledgements Part One CULTURE AND MANAGEMENT Introduction to Part One 1 Determinants of culture Learning outcomes Preface: organisational culture as a 'metaphor' Concept 1.1 Facets of culture Concept 1.2 Levels of cultures Conclusion Points for reflection Further reading References Activities 2 Dimensions of culture: Hofstede and GLOBE Learning outcomes Preface: a model from social anthropology Concept 2.1 Hofstede's national cultural dimensions Concept 2.2 Cultural dimensions according to GLOBE Conclusion Points for reflection Further reading References Activities 3 Business cultures in the Western world Learning outcomes Preface: two approaches to the concept of multiculturalism Concept 3.1 European cultures Concept 3.2 American and Australasian cultures Conclusion Points for reflection Further reading References Activities 4 Business cultures in Asia, ORGANISATIONS Introduction to Part Two 7 Culture and corporate structures Learning outcomes Concept 7.1 Organisational structures Concept 7.2 Corporate cultures Conclusion Points for reflection Further reading References Activities 8 Culture and leadership Learning outcomes Concept 8.1 Different conceptions of leadership Concept 8.2 Leadership in a global context Conclusion Points for reflection Further reading References Activities 9 Culture and corporate strategy Learning outcomes Concept 9.1 Cultural view of strategy Concept 9.2 Strategic alliances and business cultures Conclusion Points for reflection Further reading References Activities 10 Managing human resources in a global environment Learning outcomes Concept 10.1 Diversity management in global organisations Concept 10.2 International dimensions of managing human resources Conclusion Points for reflection Further reading References Activities 11 Culture and customers in the global market Learning outcomes Concept 11.1 Customers in a cross-cultural environment Concept 11.2 Communicating with customers across cultures Conclusion Points for reflection Further reading References Activities 12 Managing cultural change in a global environment 320 Learning outcomes Concept 12.1 Organisational change as a cultural process Concept 12.2 Organisational change in a global environment Conclusion Points for reflection Further reading References Activities Part Two Final activity A2.1 Maintaining IKEA's culture Part Two Final activity A2.2 Assessing the environment through a cultural lens, using the PEST analysis tool Part Three CULTURE AND BUSINESS COMMUNICATION Introduction to Part Three 13 Business communication across cultures Learning outcomes Concept 13.1 Communicating verbally Concept 13.2 Communicating non-verbally Conclusion Points for reflection Further reading References Activities 14 Manag